FAQs
Have a question? Read through our frequently asked questions.
Royong provides a platform for charities to reach potential donors. We raise money for charities by selling Royong / RaiseTogether merchandise on their behalf. We also raise awareness by encouraging engagement through social media.
Entries are validated to ensure potential winners fulfil the contest requirements. This may include a requirement to follow social media accounts, or answer a question as part of the entry process and contest terms. From the pool of eligible winners, one is selected using a secure random number generator. Full details on the selection process are outlined in the T&C.
Potential winners are contacted via email, and if possible we will also schedule a phone call! All winners will go through the winner confirmation process, which generally take about 2 weeks. Full details are outlined in the T&C.
There is no limit to the number of entries per person.
Absolutely! We offer a no-purchase-necessary option for participation. Simply follow go to our ‘how it works’ page for actions that could earn you free RT Hearts. We want to ensure everyone has a chance to join the fun!
We accept various payment methods, including credit cards, debit cards, digital wallets (Grab Pay, Touch n GO e wallet), and FPX. We prioritise security for all participants.
Yes! Unless there are specific eligibility restrictions mentioned in the contest rules, these promotions are open to a global audience. Be sure to check campaign specific rules for any restrictions that may apply.
After signing in / signing up on our website, click the campaign you wish to join and complete the actions. That’s it!! Your entries are automatically recorded in our system
for more details check our 'How It Works' page